Last updated: January 2024
Introduction
Dutch Bakery ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
We operate in accordance with the General Data Protection Regulation (GDPR) and Dutch data protection laws. By using our website, you consent to the data practices described in this policy.
Information We Collect
Personal Data
When you submit a form on our website, we may collect the following personal information:
- Your name
- Email address
- Service preferences
- Any additional information you choose to provide in your message
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website addresses
- IP address (anonymised where possible)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and process your orders
- To provide and improve our services
- To communicate with you about your requests
- To analyse website usage and optimise user experience
- To comply with legal obligations
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal grounds:
- Consent: You have given explicit consent for processing your data for specific purposes
- Contractual necessity: Processing is necessary to fulfil a service you have requested
- Legitimate interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Order enquiries and customer communications are typically retained for up to two years unless you request earlier deletion.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:
- To trusted service providers who assist us in operating our website (subject to strict confidentiality agreements)
- When required by law or to protect our legal rights
- In connection with a business transfer, merger, or acquisition
Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing in certain circumstances
- Portability: Receive your data in a structured, commonly used format
- Objection: Object to processing based on legitimate interests
To exercise any of these rights, please contact us using the details provided below.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your data is primarily processed within the European Economic Area (EEA). If any data is transferred outside the EEA, we ensure appropriate safeguards are in place in compliance with GDPR requirements.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Dutch Bakery
Oudegracht 127
3511 AG Utrecht
Netherlands
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.